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Customer service
and safety officers will appreciate the practical “street-wise” lessons captured in the book
Chief Rick Lasky takes a hard look at the fire service and finds it short on the only element that makes it effective: passion
Considerations for the primary types of truck apparatus (advantages and disadvantages)
The New Company Officer Customer serviceAs firefighters, even how we answer the phone or the door makes a first and lasting impression on the public and the community we serve. Author Jason Hoevelmann fills in the gaps that may exist in fire service teaching to better prepare you for a lifetime of the greatest job on earth. The New Company Officer tackles the not so obvious challenges you will face during your fire service career. Discover: Why do firefighters make bad decisions on the job
US$ 449.50
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US$ 3543.75
US$ 1261.95
